Privacy Policy

WDAD is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy in the future, so please check this page occasionally so that you will always know what information is gathered, how such information may be used and whether such information will be disclosed to anyone.

Any questions regarding this policy and our privacy practices should be sent by email to mike@wdad.co.uk or by writing to Mike Heal, Managing Director, WDAD Communications, 33 Fitzroy Street, London W1T 6DU.

How we collect information from you

We obtain information about you when you use our website, for example, when you complete the contact us form to make an enquiry about our services, or when you contact us via email in the course of performing our normal day-to-day business activities with you.

The type of information collected from you

The personal information we collect might include your name, address, email address, IP address, and information regarding what website pages are accessed and when.

If you fill in our contact form we will collect information such as your name, telephone number and email or details on a CV.

We use Google Analytics to help us understand how our website is being used so that we can improve how it functions. Google Analytics generates statistical information about how websites are found and used by using cookies.

Google may store this anonymous data on its servers in multiple locations across the world. You can find their privacy policy and more detail about the information they collect on their website https://policies.google.com/privacy?hl=en-GB&gl=uk

If you contact us by email, we may keep an internal record of that correspondence.

When we run recruitment advertising campaigns for our clients we may also receive your CV or resume via email as part of any response management programme we undertake on their behalf.

Use of ‘cookies’

Like Google Analytics and many other websites, the WDAD website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information about cookies generally and how they work, please see: http://www.allaboutcookies.org/

It is possible to stop accepting cookies through your web browsers settings. For more information on how, please click the following link: http://www.allaboutcookies.org/manage-cookies/ Please note, turning cookies off may result in a loss of functionality when using our website.

How we use your personal information

Your personal information will be collected and handled by us for the following purposes:

  • to respond to your request or questions when you contact us;
  • to provide you with the services you expect from us;
  • we may use the information to improve our products and services or notify you of changes to our services;
  • with your consent, we may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may opt-out of receiving future marketing communications at any time by emailing mike@wdad.co.uk;
  • to help us customise the website content most relevant to you and is presented in the most effective manner for you and for your device;
  • from time to time, we may also use your information to contact you for market research purposes;
  • to transfer data to third parties (see below)
  • where necessary, to comply with any legal obligation and we may also process your information to investigate or respond to incidents and complaints:
  • to comply with obligations and co-operate with investigations carried out by the police, government or regulators;
  • if you have made an application for a job role that we are response managing, we will forward on your details to only the client you’re your application has been made.

We will not:

  • sell or rent your information to third parties;
  • share your information with third parties for marketing purposes.

Our use of your information as described above is permitted because it is:

  • necessary for our legitimate business interests in pursuing the purposes set out above, and such interests in each case not being overridden by your privacy interests;
  • in some cases, necessary to meet our legal or regulatory responsibilities, such as disclosures to authorities, regulators or government bodies; or
  • defending legal claims
  • in limited circumstances, processed with your consent which we obtain from you from time to time, such as when you opt-in to receive marketing communications and news, via email and other communication means.

How long we keep personal information

Personal data will be held for as long as is necessary for the purpose for which it has been provided to meet our business, legal or regulatory responsibilities. Typically this is for 24 months.

Sharing with third parties

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. (Examples include our outsourced finance and accounts provider, the hosting and/or maintaining of website content, or the provision of some creative design and copywriting services which are not undertaken in-house).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Any data that they use and store will be treated in line with this policy to ensure that your personal information is as secure as it reasonably can be and will not to use it for their own direct marketing purposes.

We may also share your data with third parties in the following circumstances:

  • as part of the application process to the company or companies that you have applied to and where we specifically manage the response on their behalf;
  • legal or regulatory responsibilities, such as disclosures to authorities, regulators or government bodies;
  • to legal, regulatory, government or law enforcement authorities if you have requested us to do so, or we believe it is necessary, or if we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

Our website is hosted in the UK and we will make every effort to ensure that with any sites we host are done so on servers that are held within the UK or the EU.

If you use our website while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Data Security

Although we will do our best to protect your personal information, you should be aware that unfortunately, the transmission of information through the internet is not entirely secure. The internet is an open system and WDAD cannot and does not guarantee the security of your data transmitted over it. Any transmission is at your own risk.

We use an SSL certificate on our website to help ensure that any information sent to us through it, is more secure than it otherwise would be.

If you look in the address bar of your browser, when visiting our site, you will see the letters https and possibly a green padlock depending on your web browser. This means that the information you send to us is delivered through an encrypted channel.

We do not request, and use any sensitive information (such as credit or debit card details) on our website. Bank details of our clients and suppliers will however be held by our Finance department in order to facilitate invoice payments to and from our business partners.

Once your information is received by WDAD, reasonable and appropriate technical and organisational measures will be taken to protect your personal data from unauthorised access or modification, unlawful destruction and improper use. For example, laptops are encrypted and data stored on both our internal and cloud-based systems are protected by secure passwords that comply with a strict password policy. Data is backed up using robust systems and is encrypted in transmission and storage. We are currently in the process of obtaining Cyber Essentials certification.

How you can access and update your information

The accuracy of your information is important to us. Under current data protection laws, you have:

  • the right to correct your personal information. If you can demonstrate that personal information we hold about you is not correct (i.e. if you change email address, or any of the other information we hold is inaccurate or out of date), you can ask that this information is updated or otherwise corrected;
  • the right to access and obtain a copy of your personal information and to certain information about how it is processed;
  • the right to be forgotten. In certain circumstances, you have the right to have your personal data deleted. You may make such a request at any time and WDAD will evaluate if your request should be granted, however this right is subject to any legal rights or obligations we may have to retain data. For situations where, in accordance with the law, we determine that your request to have your personal information deleted must be granted, WDAD will do so as required by the current Data Protection laws.

To exercise any of these rights, please email us at mike@wdad.co.uk, or by writing to Mike Heal, Managing Director, WDAD Communications, 33 Fitzroy Street, London W1T 6DU.

With regards that our processing of your personal information is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of your consent will not affect the lawfulness of any processing based on your consent before the receipt of such withdrawal.

Marketing communications

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our services, then you can select your choices by ticking the relevant boxes situated on the form/email on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: mike@wdad.co.uk or by writing to Mike Heal, Managing Director, WDAD Communications, 33 Fitzroy Street, London W1T 6DU.

Review of this policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

Finding out more about your rights under GDPR You can find out more about your rights according to GDPR by visiting the Information Commissioner’s website at https://ico.org.uk/